1. Meter Reading System
(Gruppocitec/Articoli - English (United Kingdom))

... is able to record digital images from the meter being viewed, achieving a certified and processable reading, automatically associated to client's data required for billing this completely eliminates ...

2. Electronic stamp
(Gruppocitec/Articoli - English (United Kingdom))

From simple ideas, innovation at hand. The computerized protocol, understood as all the technological resources needed for the creation of an automated system, that manages electronically ...

3. Recording Systems
(Gruppocitec/Articoli - English (United Kingdom))

Some record the calls. Citec Rec-Sys records the Quality. In times of international competition, quality has taken on the characteristics of variable competitiveness essential to the Business ...

4. Contact Centre - IVR
(Gruppocitec/Articoli - English (United Kingdom))

... to automatically track the requests received, maximizing the time to manage them. From strategy to achievement: to CITEC's in-depth knowledge of technology, the valuable experience of CITEC's partners ...

5. Useful links
(Gruppocitec/Articoli - English (United Kingdom))

www.club-cmmc.it/ Customer Management Multimedia Callcenter. It associates companies and workgroups that act CRM strategies through Contact Center usage.   www.crmvillage.it ...

6. Service Node
(Gruppocitec/Articoli - English (United Kingdom))

... exact time and telegram dictation, as well as a combination of services on the intelligent network including the information of changing the subscribers number or the emergency call service. The Service ...

7. Voice
(Gruppocitec/Articoli - English (United Kingdom))

...  Contact Centre solutions help to implement effective strategies of customer segmentation, tracking the performance of the operators and forwarding customer calls to the best suited operator ...

8. Avatar
(Gruppocitec/Articoli - English (United Kingdom))

... filled. The intelligence of such a virtual assistant, can identify the user’s needs, even when it is expressed unclearly or ambiguously, accompanying the solution of the problem. Technically, ...

9. VAS
(Gruppocitec/Articoli - English (United Kingdom))

... 75% telephone users, use the mobile phone for services other thatn just telephone calls, such as: downloading games, ring tones, music, sending email, text messages and multimedia messages, and to receive ...

10. Video
(Gruppocitec/Articoli - English (United Kingdom))

... that will then be consulted by someone else through videocall or through a particular Internet service through any browser. The CITEC's Video Server is a platform capable of delivering interactive ...

11. Business
(Gruppocitec/Articoli - English (United Kingdom))

... main reference are IVR systems supplied to Poste Italiane and Enel, the Call Centre systems for Sviluppo Italia, consumption certification systems for Acquedotto Pugliese, electronic stamps for INAIL, ...

12. Partner
(Gruppocitec/Articoli - English (United Kingdom))

... for network operators. Market leader for Avatar technology for the design of interactive applications B2C and B2B with virtual assistants. Market Leader for interactive video calling ...

13. Sistemi di Registrazione
(Gruppocitec/Articoli)

... meglio il Cliente. L’agente di Call-Centre utilizza la normale barra telefonica presente sul desktop della propria postazione di lavoro, sulla quale ha a disposizione i comandi necessari al controllo ...

14. Link Utili
(Gruppocitec/Articoli)

www.club-cmmc.it/ Customer Management Multimedia Callcenter. Associa aziende e gruppi che attuano strategie Crm attraverso contact center.   www.crmvillage.it La comunità italiana sul CRM ...

15. Speaker Verification
(Gruppocitec/Articoli)

... telefoniche - ad esempio call center automatici - sistemi di dettatura, che consentono di trascrivere discorsi al computer, oppure per sistemi di controllo del sistema di navigazione satellitare o del ...

16. Voce
(Gruppocitec/Articoli)

... una priorità maggiore lasciando libera la decisione circa la modalità di servizio – voce, voIP, email, chat, web-callback e fax – cui accedere.  ...

17. VAS
(Gruppocitec/Articoli)

... con attivazione remota da utente, inerenti il traffico, il turismo e il meteo, per i quali sono progettate applicazioni integrate voce e video (es. video call a pc; video album, viaggi, infomobility). ...

18. Business
(Gruppocitec/Articoli)

...  Le principali referenze di CITEC riguardano i Sistemi di Videosorveglianza per Poste Italiane, IVR per Poste Italiane e Enel, Call Centre per Sviluppo Italia, Certificazione Consumi ...

19. Partners
(Gruppocitec/Articoli)

... operativi e manager di call center vedere www.formazione-callcenter.it .     Leader nella fornitura di soluzioni e tecnologie inerenti il settore ...