System Integration. Products, services, platforms and technologies.

CITEC's offer to the telecommunications market is very heterogeneous, since it is directly linked to the rapid evolution of technologicy and extremely dynamic and demanding market.

A sound strategic partnership policy enables CITEC to enjoy solid partnerships with some of the most important services and technologies companies, for the creation of products and systems for the everchanging boundaries in telecommunication.

Currently, the challenge for Tlc operators is primarily to deliver value-added services, aimed at target users, accessible via fixed line and/or mobile, enabling customer loyalty e.g.: information, customer care, telemedicine.

CITEC is able to respond to the highly dynamic Tlc market demands, by quickly adapting the internal know-how to customer's demands, but also independently introduce innovative and versatile solutions.

CITEC's competence in the Tlc market, has reached excellence due to over 30 years experience in the market and by introducing products, services, and platforms, that have become land-marks. CITEC's competence spans from traditional phones, to new platforms connected via standard protocols, to telephone exchanges and digital technology (Service Node), first system to delivery voice services and currently the new generation platform delivering voice, video, messaging and Avatar using multimedia.

The Market trend to evolve towards standard solutions using multi-vendor is strong. Therefore CITEC, dedicates a team focused on the customization of third party products such as Aspect – integrating the ability to design “ad hoc services” while maintaining stardard communication protocols.

The real changes in the Tlc market scenario is a result of both the introduction of the new generation network (NGN”) that offers basic solutions on the Wi-MAX radio to overcome the digital divide CITEC is ready to offer service centres integrated in municipal networks.

Citec solutions for:

Telecom Italia: New generation Service Node Platform of the new generation to deliver voice services via TTS/ASR.

Vodafone: IVR Solutions and centralized recording systems (CITEC Rec-Sys).

H3G: Systems support on  Aspect platforms.

Wind: New generation Service Node platform to deliver voice services via TTS/ASR.